This article originally published in 2010 references an earlier survey.
As reported in Training & Development Magazine, a study by the Institute for Corporate Productivity Leadership Competencies found that executives are placing greater emphasis on soft management skills (people skills). The need for operational efficiency and profitability is driving this change.
The people skills that executives rated as most important to successful leaders in their organization were building effective relationships (51.6%) and creating an environment of trust and respect (44%). Other people skills that the executives identified as characteristics of successful leaders were motivating others effectively, coaching staff effectively, and demonstrating a high level of emotional intelligence. The message for leadership at all levels of the organization: leadership proficiency in building relationships is becoming just as important as leadership proficiency in building and maintaining a business.
This article is accurate to the best of the author’s knowledge.
Content is for informational or educational purposes only and does not substitute for professional advice in business, management, legal, or human resource matters.