In the following business video, John Kotter explains in his own words why creating a sense of urgency is critical to a successful organizational change effort. As he explains, change now is no longer linear. This means leaders must create, ignite and maintain a sense of urgency to sustain a change management effort. John also points out the danger of success in pushing an organization to complacency. See also my earlier blog post Leading Change (Step 1): Creating a Sense of Urgency.
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Revisiting Colin Powell’s 13 Rules of Leadership
Leading Change (Step 2) – Create the Guiding Coalition
Organizational Change: 8 Reasons Why People Resist Change 






