Management
Conflict Resolution – One Size Does Not Fit All!
My new boss is the one that should be attending this training! I still remember “Marty” and his protest. It occurred as I began to facilitate a training session on conflict resolution for a group of technical, midcareer professionals. Like the others, Marty had his advanced degree. He had also held a series of…
Read MoreThe AOL Firing Lesson: Praise in Public, Correct in Private
There was an incident that occurred in 2013 that had its own viral moment. It’s the type of situation that every company’s public relations, human resources, and legal departments fear. It’s the day the head of their well-known company makes global news — in a REALLY bad way! So, what happened in 2013 that’s relevant…
Read MoreReframing – How to Turn Any Difficult Situation into New Opportunities!
These past several years I’ve had several talented managers reach out to me about how to deal with some very stressful situations that they experienced in their organizations. In each situation, these individuals experienced a significant loss–a promotion, organizational credibility, the friendship of some colleagues they valued, their job, etc. They were naturally hurt and…
Read MoreSelf Awareness – Don’t Beat Yourself Up, Pick Yourself Up!
Managers who want to improve their leadership skills will need self-awareness.
Read MoreTony Dungy Quote on Emotional Intelligence
Things will go wrong at times. You can’t always control circumstances. However, you can always control your attitude, approach, and response. Your options are to complain or to look ahead and figure out how to make the situation better. — Tony Dungy Written by Robert Tanner | Copyrighted Material | All Rights Reserved Worldwide
Read MoreWhat Makes a Manager Successful?
What Makes a Manager Successful? What does it take to be a successful manager? What is it that they do differently from other managers? Is command and control and close supervision the best way for you to lead your team? One way for me to answer this for you is to discuss what successful managers…
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