It’s Not What You Say But How You Say It!

When you coach your employees, do you unintentionally declare war with your choice of words? Word choice matters! Managers who use emotionally charged words in their feedback to employees undercut performance improvement. It’s not what the manager says but how he says it that creates the problem. Poorly word choice can undermine leadership communication.

Find a better way of expressing your concerns about your employee’s performance issues. Instead of telling your problem employee that he is unproductive and that he has a bad attitude describe his performance in less subjective terms. Does he miss deadlines? Does he raise his tone of voice with customers? To get the best results  from your employee, be calm and specific and choose your words carefully.

12 Steps to Improve Your Leadership Effectiveness

My leadership ebook is now available on Amazon!

Click the image below to view the video and learn more about this resource: The people function of a manager’s job is often more difficult than the technical part of his or her job. As a leader, managers have to create the right work environment, communicate effectively on a continual basis, be an effective agent of change, and continue to improve their own people skills. This eBook is a quick read guide with application tools at the end of each chapter that provides 12 proven insider secrets on effective leadership. It also includes some insights from smart people like Albert Einstein, Maya Angelou, Theodore Roosevelt, Lao Tzu, Sam Walton and others on what it takes to be an effective leader.

If you want to know twelve steps that you can take today to improve your leadership effectiveness, then this eBook is for you!  To buy it on Amazon, click here.