The AOL Firing Lesson: Praise in Public, Correct in Private

black and white drawing of diverse young men and women with the word "feedback" shown in front of them

There was an incident that occurred in 2013 that had its own viral moment. It’s the type of situation that every company’s public relations, human resources, and legal departments fear. It’s the day the head of their well-known company makes global news — in a REALLY bad way! So, what happened in 2013 that’s relevant…

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