Conflict Resolution – One Size Does Not Fit All!

one size does not fit all

My new boss is the one that should be attending this training!   I still remember “Marty” and his protest. It occurred as I began to facilitate a training session on conflict resolution for a group of technical, midcareer professionals. Like the others, Marty had his advanced degree. He had also held a series of…

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If You Hate Conflict Then Leadership is Not For You

Jim was highly intelligent and cooperative. He excelled at his craft and he took pride in his work. Others liked to work with him. Senior leadership took notice. They promoted him to management. Jim did well and he quickly progressed to middle management. As Jim progressed higher into the upper levels of management, however, his effectiveness declined.…

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