The Art of Getting Your Message Understood

silhouette image of a person making a presentation about customers

When organizational communication is complex and vague, productivity suffers. For example, if your organization produces complex mission, value, and vision statements, your employees will ignore them and organizational goals will remain unimplemented. When senior leaders communicate with too many overused cliches and the latest industry buzzwords, their intent is lost on the organization. The same…

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How to Promote Employee Engagement

Research shows that employees that do not have a positive emotional connection to their organizations are less productive and less loyal than fully engaged employees.  This is a strong incentive for leaders to adopt strategies that promote employee engagement. Fostering an environment that promotes employee engagement is particularly difficult, however, when a leader inherits a…

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Where Do You Start When Your Employee Fails?

When we expect certain behaviors of others, we are likely to act in ways that make the expected behavior more likely to occur. — Robert Rosenthal and Elisha Babad Employees generally rise to our expectations of them.  This is known as the self-fulfilling prophecy or Pygmalion Effect. It’s true because we treat people a certain way based…

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How to Execute Innovation Successfully

Innovation is 1% inspiration and 99% perspiration. Thomas Edison Why Innovation Efforts Fail I’ll probably get in trouble with my wife on this post about executing innovation (since she reads and critiques all of my posts), but I am a brave man (and we have been married long enough) so I’ll venture on.  My wife…

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