Must Read: Guy Kawasaki’s Enchantment (Part 1)

Recently, Guy Kawasaki, the co-founder of Alltop.com and the international best selling author of the books, The Macintosh Way, The Art of the Start, and Reality Check asked me to review his new book Enchantment. It has been an enjoyable experience going on this enchantment journey which centers on “delighting people with a product, service,…

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Employees Desire Better Performance Feedback From Their Managers

This article originally published in 2010 references an earlier survey. A study by Leadership IQ shows that employees are dissatisfied with the quality of communication and performance feedback that they receive from their managers. This dissatisfaction increased with the Great Recession. Workers surveyed in the United States and Canada reported five interesting findings: 67% of…

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