When organizational communication is complex and vague, productivity suffers.
For example, if your organization produces complex mission, value, and vision statements, your employees will ignore them and organizational goals will remain unimplemented. When senior leaders communicate with too many overused cliches and the latest industry buzzwords, their intent is lost on the organization.
The same is true for you in your area of responsibility.
If you are unable to communicate in simple terms to your team members, then you will create confusion. If you struggle with communicating your policies and procedures in simple terms, you’ll create inefficiency. If your customer service goals are not specific, you will get uneven results from your employees.
To get the best from your employees, keep your communication short and simple. If it isn’t short and simple, go back to the drawing board until you get your message right.
Your employees cannot give you their best efforts if they struggle to understand what you want from them.
If you can't explain it simply, you don't understand it well enough. Albert Einstein Share on X
This article is accurate to the best of the author’s knowledge.
Content is for informational or educational purposes only and does not substitute for professional advice in business, management, legal, or human resource matters.